Ubisoft Launches Anti-Piracy Countermeasures

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Ubisoft Launches Anti-Piracy Countermeasures

Postby BlindNero on 27 Jan 2010 12:36

Last year, Ubisoft head honcho Yves Guillemot mentioned that the company was "working on tools that will allow us to actually decrease tremendously the piracy on PC." Ubisoft is now launching this proprietary new system to manage its PC gaming community, starting with making its PC games accessible through Ubi.com accounts.

In the past Ubisoft has been derided for its use of the controversial StarForce digital rights management application. Ubisoft's new platform takes an approach that tackles many of the typical criticisms of DRM. You'll be able to run your games without a disc in the drive for authentication, and you can take advantage of unlimited installations.

"If you own a hundred PCs, you can install your games on a hundred PCs," said Brent Wilkinson, Director, Customer Service and Production Planning at Ubisoft.

One very interesting benefit of this new account management system is how it handles save games. Your saves will be stored remotely on Ubi servers, allowing access to your game saves on any machine. Steam offers a similar service for select games, but this will be available for the majority of Ubisoft's PC titles.

So what's the downside? Since authentication is now handled through your Ubi.com account, you'll always need to connect to your Ubi.com account to authenticate before playing. While it's hard to conceive of PC gamers being stranded without an Internet connection, those situations do come up, particularly when traveling.

We asked about the potential backlash to this authentication platform requiring an Internet connection. "We think most people are going to be fine with it. Most people are always connected to an Internet connection," Wilkinson replied.

If you've signed up for access to a beta playtest through Ubi.com, you'll already have a working account. This PC authentication platform debuts with the Settlers 7 beta, which you can sign up for at our sister site, FilePlanet.

Source
gamespy

Save games stored on remote??! God NO! :mad:
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Re: Ubisoft Launches Anti-Piracy Countermeasures

Postby rditto48801 on 09 Feb 2010 00:05

Let's not forget about the next part in the article (under the huge freaking Settlers 7 game pic)

So what's the downside? Since authentication is now handled through your Ubi.com account, you'll always need to connect to your Ubi.com account to authenticate before playing. While it's hard to conceive of PC gamers being stranded without an Internet connection, those situations do come up, particularly when traveling.

We asked about the potential backlash to this authentication platform requiring an Internet connection. "We think most people are going to be fine with it. Most people are always connected to an Internet connection," Wilkinson replied.


At least games with Steam are supposed to be able to be played offline.
While I find the idea of having game saves stored elsewhere to be exceptionally annoying (and highly unacceptable), the idea of needing to be connected to Ubisoft ALL of the time, even when playing an 'offline' game?
What's that do to people that travel a lot?

You should have seen how much things got shaken up at the Subsim forums, as word came out that Silent Hunter 5 is using the new 'online DRM'.

One person claiming they went from going to get it no matter what to not getting it ever.
A video on youtube poking at the new DRM mentions in the description that of some 400 people that had pre-ordered it, 300 canceled their pre-orders when they heard of the new DRM.

I know a poll on Subsim.com forums asking if the DRM will affect people's purchases of SH5.
The results (over 1200 votes) basically have around 61% of people not getting Silent Hunter 5 unless the online DRM is removed, about 11% saying they now would now never get it, about 11% said they were canceling pre-orders and waiting, and only 15% said the new DRM did not bother them.

If those averages are consistent in other places, it seems like the new DRM could have a major impact on the sales of Ubisoft games.

An interesting related article
http://www.develop-online.net/news/33820/Piracy-can-be-killed-by-a-superior-service
‘Piracy can be killed by a superior service’

But some developers say Ubisoft’s new DRM service may encourage piracy

Offering consumers a service that’s faster and easier than BitTorrent can be a decisive weapon in the war on piracy, according to a panel of developers.

That panel, which took part in this week’s Jury Service, were asked whether they supported Ubisoft’s newly-announced ‘online DRM’ service for its future PC games.

And while the group was divided on the merits of Ubisoft’s new anti-piracy measures, the panel agreed that piracy can be beaten if the legitimate alternative is faster, smoother and more convenient.

Activision’s Ben Ward cited Steam as one such service that curbs online piracy for PC games.

“Yeah it has DRM, but gamers still use the client because of the auto-patching, no need for discs, built-in community and achievement tracking,” he said.

Ward went on to say that DRM will only be accepted if it is delivered in a service that brings tangible, real-world benefits with it.

“Look at iTunes in the music business – as soon as you provide a better service than the pirates, you will win.”

Ward’s judgment was reflected by the rest of the panel. Ex-Rockstar developer Chris Kruger, for example, argued that that the moment DRM services become irritating they start doing more harm than good.

And Adrian Hirst, managing director at indie studio Weaseltron, warned that DRM is precisely the kind of thing that can ruin an online service.

“Copy protection that makes the cracked version of the game more appealing threatens to turn gamers away from purchasing at all,” he said.

“The issue for developers is about keeping the public on our side whilst managing to protect our investment,” he added. “Previous draconian attempts at copy protection have only served to outrage our very customers.”

Luke Maskell – an artist at Oxford indie outfit Gusto Games – was in agreement that superior services can help curb piracy, but adamantly argued that Ubisoft will be doing the opposite with their new online DRM.

“All Ubisoft is doing is kicking their customers in the face,” he said. “If Ubisoft is going to provide a service that is worse than pirating the game, they are only going to attract more pirates.”


Another interesting article on the subject of DRM, mainly of online activation, and how even big/successful companies can go under at any time without warning.
http://www.escapistmagazine.com/articles/view/columns/experienced-points/7134-Experienced-Points-Activation-Bomb

Personal thoughts at this time.
Ubisoft is going to deliver a blow to piracy alright... but it likely won't be due to (only) the DRM.
More like gamers just not giving a damn anymore. :roll:
They have already gone as far as released unfinished games and made it where people basically had to buy game patches (Silent Hunter 4... the only way to get the final 'update' is to purchase and install the SH4 expansion pack... but it apparently breaks as much as it fixes and adds more stuff that didn't quite work right...)
:smh:

As a friend has basically said "What the hell happened to Ubisoft? They used to be such a good company."

I wonder if Ubisoft, or at least the publisher side, is loosing touch with reality, common sense, and the general population. :shakes:
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Re: Ubisoft Launches Anti-Piracy Countermeasures

Postby BlindNero on 09 Feb 2010 10:50

(i forgot the second part, fixed now, thanks)

Yes i agree, it's appalling! They're crazy. out - of - their - minds. Idiots.

Steam does it the right way: simple, clean, reliable, user friendly: "play offline".

Very good links you added, thanks! :thumbup:
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Re: Ubisoft Launches Anti-Piracy Countermeasures

Postby rditto48801 on 10 Feb 2010 00:15

Yeah, it is crazy.


I hope you don't mind if I rant a little bit...
I need to vent some steam (and not the Valve type of Steam)

Warning, Wall of Text follows. :fact:


Ubisoft needs to look at the other companies.
I heard some sort of game with very restrictive DRM had a patch to remove it. (forget the name, came across it on the Subsim forums on a topic about the DRM issues with SH5)

Another thing I saw stuff about. Due to public outrage, 2K backed down from plans that Bioshock 2 was "initially intended to include every SecuROM anti-piracy measure known to man, woman, child and household pets". They finally opted for disk authentication, no install limits if I understand things correctly.

So, one company tried draconian DRM, and decided to drop it, and 2K realized their customer base was :cens: off to hell and back and dropped much of it all together.

Another interesting pair of articles.
http://technologizer.com/2009/03/26/ubisoft-goes-drm-free-for-old-games/
http://arstechnica.com/gaming/news/2008/12/pc-prince-of-persia-contains-no-drm-its-a-trap.ars

Nice article. Ubisoft has issues that are mentioned in the article...
Rainbow Six Vegas 2...
People who purchased the download version were unable to play the game, because they didn't have a disk to authenticate and activate the game with. :confused:
Ubisoft apparently 'fixed' it by using an illegal crack from a warez group... :shock:
Before that, it seems some owners of Assassins Creed were unable to play their own game because it would not authenticate over the internet. :shakes:

Oh, the subject of the articles.
Of how Ubisoft dropped DRM from the boxed retail PC version of Prince of Persia.
The first article links to the second article, stating Ubisoft removed the DRM from the boxed retail PC version only to have proof of how much money they would loose for not using DRM.

It seems dumb for people to assume that.
I call into evidence, Spore. It had DRM, and was apparently pirated before it even hit store shelves. Releasing a DRM free game is probably going to have limited impact.
Heck, having no DRM to crack might just be enough to have some people no pirate because it would be no challenge to.


Back to the subject of restrictive DRM and the companies that use the draconian ones.

At first, when I heard that EA had plans to require an online connection at all time with their newer games, I thought they were nuts. Then I heard Ubisoft was going one step further... EA doesn't seem as bad anymore...
Both need to focus on attracting honest customers, not driving them away, treating them like criminals, or otherwise forcing them to endure stuff that probably only serves to punish and enrage honest customers while simply providing amusement, entertainment and perhaps even an eager challenge for real software pirates.

Look at Spore.
The first game (for me, anyways) whose DRM was a deciding factor in me not buying a game I would have otherwise loved to get.
I had plans to get it, but I didn't, due to the outrage of it having DRM not mentioned anywhere, and early stuff with the limited installs.

I didn't like people saying that they could upgrade/replace a single thing in a computer, and that kind of DRM suddenly thinks they installed it on a new PC and poof goes one of the limited activations.

Worse was people needing to tangle with customer support of some company, trying to convince them they actually owned the game so the activations could be reset so the people who upgraded often or wanted it on more than one computer could actually be able to play the game.

I consider it a serious issue if someone has to purchase a game, and then have to get the cracked copy or a crack in general, in order to be able to own the game and have a 'working copy'.

I know I thought about it with Spore, buying it, then getting the crack for it.
Instead, I decided to spite EA and not get it in general.
Especially after the hell of finding out the Spore Creature Creator DEMO had SecuROM on it... :xmad:
Seriously, who the :cens: needs DRM on a game DEMO?!
I gave up on getting rid of/disabling SecuROM when I found out one of the Sims 2 expansions I had gotten after that also had SecuROM on it.
I used to have a program that could monitor software processes. Whenever I got it running, 'something' relating to SecuROM would suddenly 'terminate' (or otherwise hide?). With all the bad things I have heard about SecuROM, I was less than happy.
Luckily, my combo drive (or I should say divers) hasn't imploded on me yet (I deleted the burning software for it, and a few issues up and vanished)
At least it's not Starforce... :shakes: :mad: :xmad: :cens: :smh:

A disk in the tray, and a seriel number, maybe also a 'phone home on install'... that's good enough for me.

Aside from Steam (which I find 'acceptable'), another service I like is Impulse, which is similar to Steam.
From what I understand from an article a friend read once, the company behind Impulse, Stardock, has an interesting approach.
They have more or less no DRM at all. I own Galactic Civilizations II, among a few others, and don't recall any intrusive or troubling DRM type stuff. I can just start up GalCiv2 without even having the disk in the tray, and with no signs of my external modem doing any 'phone home' stuff.
Their method to get customers to buy their games?
You need to register an account with them, and you must register a valid game serial number in order to get stuff like updates.
Simple, yes? A little added incentive to buy the game. Especially since they claim to be well aware that some 'pirates' are more of a 'try before you buy' mindset.
It probably also keeps away those that only pirate stuff for the challenge of it, since there is no challenge in pirating/cracking something that has no real protection in the first place.

One company (I forget which one) 'got in trouble' when they wanted to show how stupid that Stardock was for not using DRM, by spreading around a link to a torrent site where people could get 'pirated' copies of Stardock games.
That's right. Another game company provided links to a torrent site that had pirated copies of Stardock games, as 'proof' of Stardock's 'error' of not using DRM. (they later apologized and removed the link)

Oh, I also hear that Stardock has a few people (unsure if employees or fans) that actually wander the net from time to time, looking for Torrent sites and whatnot with pirated Stardock games, with Stardock then requesting for said sites to have said pirated copies be removed.
I can see how that would work well. Comply to a nice 'request' to remove 'illegal' software, or contemplate if some 'downloaded 10,000 times' thing is going to be a multiplier for fines relating to software piracy.
Genius, simply genius... stop :cens: bitching about the problem, don't punish the honest customers, entice people to wanting to actually own the game, and actually put some efforts into actually protecting their IP and investments/sources of income.

Sounds better than jumping up and down and throwing a temper tantrum because things aren't going their way and beating up customers with draconian traps and senseless requirements while amused pirates watch from the shadows.


I wonder how long it will be until buying a game requires physically taking your computer to a game company, being stripped searched, and escorted to a super vault guarded by a paramilitary force where armed techs must oversee the installation of a special computer chip required for the game to even play, before then installing a copy of the game that is prone to self destruct if you so much as update a display driver at home without some armed corporate tech providing a one use 1024bit passcode needed to ensure the DRM that you aren't downloading a super hack 'n crack n' torrent program, and with an EULA that has loop holes saying the DRM can fry your computer for any reason it pleases just because it thinks you are chatting with someone that has the same nation wide covering ISP as a person that is a relative of some person that thought about cracking a game when they were a kid?
:roll:


Okay, I think I am done ranting for now...
:-|-:



A final thought (or several).
What would happen if a company did finally get a DRM that did as they wanted, but that the game it was with was something that honest customers would not touch with a 10ft pole, or would be unable to play it, and that pirates didn't care because it took one all of 5 minutes to blast the DRM to bits?

That would be a sight. A game so heavily protected that only pirates with expert cracking skills can play it, leaving the company with a 99.9% return rate and servers crashed by support requests and complaints so numerous that it hits the company like a denial of service attack. :whi:

Heck, I wonder what would happen if someone created a DRM that was the equivilent of Skynet...

Maybe I should stop now...
I should get back to Dawn of Discovery (published by Ubisoft, not surprisingly...) and try to figure out how I am supposed to find, unlock and start a quest that I keep failing for not completing it in time... (damned 'needle in a haystack' quest markers...)
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Re: Ubisoft Launches Anti-Piracy Countermeasures

Postby BlindNero on 11 Feb 2010 07:02

I need coffee before i read that! :eek: Back later. :D
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Re: Ubisoft Launches Anti-Piracy Countermeasures

Postby BlindNero on 11 Feb 2010 17:39

rditto48801 wrote:Another interesting pair of articles.
http://technologizer.com/2009/03/26/ubisoft-goes-drm-free-for-old-games/
http://arstechnica.com/gaming/news/2008/12/pc-prince-of-persia-contains-no-drm-its-a-trap.ars

Nice article. Ubisoft has issues that are mentioned in the article...
Rainbow Six Vegas 2...
People who purchased the download version were unable to play the game, because they didn't have a disk to authenticate and activate the game with. :confused:
Ubisoft apparently 'fixed' it by using an illegal crack from a warez group... :shock:
Before that, it seems some owners of Assassins Creed were unable to play their own game because it would not authenticate over the internet. :shakes:


I know! I was every day on ubisoft AC forum helping out. About 3 / 10 people reported they could run AC only for a few minutes then it stopped completely. Turned out that when they disconnected from internet (in some cases renaming folder "Resources" was enough) it fixed the issue. Mostly guesswork (as i didn't have the problem myself), but then someone posted his event log with that ubisoft IP and authentication attempts. From one's posts saying he has the legal version of a game doesn't prove that's true. But if he has a legal version and the authentication attempts fail due to a crappy program it is dramatic.
And that passing through a warez crack as 'fix' is ironic.

I always hate the unskippable legal stuff you must endure before being able to actually watch the moviedvd you bought.
In the end, this all doesn't stop me from buying games / movies i'm interested in, while agreeing with most of the complaints. I'm ok with authentication as long as they don't annoy. The Steam system has always been working marvellously well, except one time: their server down so i couldn't play my singleplayer game (Half-Life 2), but that's solved since their "Offline" option. Great!
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Re: Ubisoft Launches Anti-Piracy Countermeasures

Postby BlindNero on 05 Mar 2010 00:07

I saw Assassin's Creed 2 in local shop today. I won't buy it. Because it requires constant internet connection to play.
I buy all my games and have nothing to hide. I don't want constant scanning of my PC, from outside, by someone else than myself. And i want the savegames stored on my own PC. I refuse to be treated like a criminal. I don't see the point of this kind of "piracy protection". :thdown: I think it is retarded. The only people who will be annoyed by this are the legitimate buyers, their customers.
For the same reason i won't buy Splinter Cell Conviction, and what were the other Ubisoft coming titles i don't remember.

I accept activation and 1 check each time the game is launched (Mass Effect 2); i just disabled my internet connection while running the game, and nothing happened. It's just like Steam, however Steam has even an offline mode, and you can even start up in offline mode and run your games. Both methods are OK with me.
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Re: Ubisoft Launches Anti-Piracy Countermeasures

Postby BlindNero on 06 Mar 2010 14:22

It's cracked already.
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Re: Ubisoft Launches Anti-Piracy Countermeasures

Postby rditto48801 on 07 Mar 2010 20:50

Warning: sort of long post follows.

The cracked version of Silent Hunter 5 probably won't work right.

I saw one thing that is mentioned in the link you mentioned, one I also saw on the Subsim forums (since Silent Hunter 5 uses that new Ubisoft DRM crap).
Basically that the 'cracked' game is not complete. That is technically impossible, IMO, unless Ubisoft is either running damage control, or else they just admitted that they released an 'incomplete' game for honest consumers to purchase.
Perhaps that is what the constant connection is needed for, because some things are handled/stored server side.
I know there was apparently a 'release day' patch. (which apparently breaks the game for some people and prevents it from starting up correctly)

Heck, if I read things right on the Subsim forums, Silent Hunter 5 won't even play if you install it to certain folders on Vista/Windows 7, so the game installer itself is possibly designed to hamper things, or it is just something to add to the long list of bugs. The issue apparently does not exist on XP systems. Possibly due to Admin rights or some such thing on Vista/Windows 7? May be related to the game not starting after it has auto-updated.

Who cares if their DRM is 'so effective', especially when it seems that pirates at least a have working (if not incomplete) game, while some honest customers struggle just to get the damned game to run after it auto-patches when run for the first time, or get a game that 'works' but is still not very complete in its own right.

It also seems the ability to 'synchronize' games online has the 'flaw' of... well, be careful with the options if you get any games with it. If deciding to play with the option off a while, and turning it back on, it will possibly delete ALL the game saves made during the time the saves were not synchronized with the Ubisoft servers. Someone even reported playing the game, quiting for the day, and starting up the next day to find many hours of saves were gone anyways, both from their PC and the Ubisoft servers.

I won't go to near the subject of there being of the 400+ post long 'bugs' thread on the Silent Hunter 5 part of the Subsim forums... (which I think presently 'locked down' to only allow registered members to access the Silent Hunter 5 section, and even then, their servers are lagging horribly due to the traffic)
But between the DRM, and all of the the issues, bugs, problems that break the game (or even prevent it from starting) and general 'lack of features'...

Well, Ubisoft can probably worry more about their crappy product costing them more money than piracy does. After a few patches fix key issues, and modders overhaul the game, then maybe it will qualify as a working game that is worth buying.
Heck, modders apparently are finding 'artifacts' from Silent Hunter 4 in Silent Hunter 5... (and some bugs/issues in Silent Hunter 5 apparently also existed in Silent Hunter 4...)

Unconfirmed report. A big name store someplace, despite policies to not give refunds on opened games, allows refunds for Silent Hunter 5...

One thing Ubisoft is probably missing out on.
Pirates need legitimate copies in order to have a game to crack. They probably just need to play the retail version a little while to get those 'missing' parts.
Perhaps that is why Ubisoft is screwing over its honest customers so much, to do as much as possible to reduce the chances of pirates getting what is needed to get a 'complete' version of the game... or just make it where even the damned pirates won't give a damn about dealing with such a crappy title once they cracked it, then release (or 'sell') a final update that fixes (some of) the remaining issues.

I will not be surprised if the pirates end up with well working copies while all the honest gamers need patches and extensive modding just to get the game into a reasonably playable condition.
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Re: Ubisoft Launches Anti-Piracy Countermeasures

Postby BlindNero on 07 Mar 2010 22:23

Thanks for the warning :D but not needed, 'twas a good read.

What a mess.... :shakes:
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